Privacy Policy
About our privacy policy
SIGNTOO BV cares a lot about your privacy. We therefore only process data we need for (improving) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services of SIGNTOO BV accessed on it. The effective date for the validity of these terms is 17/02/2023, with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions, if any, this data may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and what rights you have in relation to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it, which security techniques we use and to whom the data can be viewed.
Webshop software: Webflow
Our online store was developed with software from WEBFLOW. Personal data that you make available to us for the benefit of our services will be shared with this party. WEBFLOW has access to your data to provide us with (technical) support, they will never use your data for any other purpose. WEBFLOW is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. WEBFLOW uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. WEBFLOW reserves the right to share collected data within its own group to further improve its services.
Web hosting: Easyhost
We purchase web hosting and e-mail services from EASYHOST. EASYHOST processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. EASYHOST has adopted appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. EASYHOST is bound to secrecy under the agreement.
Email and mailing lists: FreshSales
Our website uses FRESHSALES, a third-party provider that handles email traffic originating from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent through the servers of FRESHSALES. FRESHSALES will never use your name and email address for its own purposes. At the bottom of every email sent automatically through our website you will see the 'unsubscribe' link. If you click on this you will no longer receive email from our website. This may seriously reduce the functionality of our website! Your personal information is stored securely by FRESHSALES. FRESHSALES uses cookies and other internet technologies that provide insight into whether emails are opened and read. FRESHSALES reserves the right to use your data to further improve the service and in that context share information with third parties.
Easyhost
We use the services of Easyhost for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Easyhost does not have access to our mailbox and we treat all our email traffic confidentially.
Payment processors: Stripe
For handling (part of) the payments in our web store we use the platform of STRIPE. STRIPE processes your name, address and place of residence and your payment information such as your bank account or credit card number. STRIPE has taken appropriate technical and organizational measures to protect your personal data. STRIPE reserves the right to use your data to further improve its services and to share (anonymized) data with third parties for this purpose. STRIPE shares personal data and information regarding your financial position with credit rating agencies in the case of an application for a deferred payment (credit facility). All of the above mentioned safeguards regarding the protection of your personal data also apply to those parts of STRIPE's services for which it engages third parties. STRIPE does not retain your data longer than permitted by the legal time limits.
Reviews: Trustpilot
We collect reviews through TRUSTPILOT's platform. If you leave a review through TRUSTPILOT you are required to provide your name and email address. TRUSTPILOT shares this information with us so that we can link the review to your order. TRUSTPILOT also publishes your name on its own website. In some cases TRUSTPILOT may contact you to provide an explanation of your review. In the event that we invite you to leave a review we will share your name and email address with TRUSTPILOT. They use this information for the sole purpose of inviting you to leave a review. TRUSTPILOT has taken appropriate technical and organizational measures to protect your personal data. TRUSTPILOT reserves the right to use third parties for the purpose of providing the service, for which we have given TRUSTPILOT permission. All the above mentioned guarantees with respect to the protection of your personal data are also applicable to the parts of the services for which TRUSTPILOT engages third parties.
Purpose of data processing
General purpose of processing
We use your data exclusively for the purpose of our services. That is, the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data - other than at your request - to contact you at a later time, we will ask you explicit permission to do so. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of further improving our services. These data (for example, your IP address, web browser and operating system) are not personal data.
Cooperation in tax and criminal investigations
Where appropriate, SIGNTOO BV may be required by law to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities offered by law.
Retention periods
We will retain your information for as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a forgetting request. This also means that we will not retain your data for more than two years from the last moment of contact or transaction, unless there is a legal justification for this. Pursuant to applicable administrative obligations, we are required to retain invoices containing your (personal) data; we will therefore retain this data for the duration of the applicable term. Employees, however, no longer have access to your client profile and documents that we have produced as a result of your assignment.
Your rights
Pursuant to applicable Dutch and European legislation, as a data subject you have certain rights with respect to personal data processed by us or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and transcripts of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or for example by post, we will ask you to identify yourself. We keep records of processed requests, in the case of a forgotten request we administer anonymized data. You will receive all transcripts and copies of data in the machine-readable data format we use within our systems. You have the right at any time to file a complaint with the Personal Data Authority if you suspect that we are using your personal data in an inappropriate manner.
Inspection rights
You always have the right to inspect the data we process (or have processed) that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data together with an overview of the processors holding this data, stating the category under which we have stored this data, at the e-mail address known to us.
Right of Rectification
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you amended. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data has been adjusted.
Right to restriction of processing
You always have the right to limit the data we process or have processed that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you cancel the restriction.
Right to transferability
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue providing services in such a case, because the secure interconnection of data files can then no longer be guaranteed.
Right to object and other rights
Where appropriate, you have the right to object to the processing of your personal data by or on behalf of SIGNTOO BV. If you object, we will immediately cease processing your data pending the resolution of your objection. If your objection is well-founded, we will provide you with copies and/or copies of the data we process (or have processed) and will then cease processing permanently. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our contact person for privacy matters.
Cookies
Google Analytics
Through our website, cookies are placed by the U.S. company Google, as part of the "Analytics" service.We use this service to track and get reports on how visitors use the website.This processor may be required under applicable laws and regulations to provide access to this data. We collect information about your browsing habits and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.
Third party cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement.
Privacy policy changes
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects how we process data already collected about you, we will notify you by email.
Contact details
SIGNTOO BV
Ankerrui 22/2 2000, Antwerp, Belgium
T +32 479 40 85 87
E info@tvhuren.be